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High-intent guide

CRA contacted your corporation. What happens next?

A CRA letter can be a routine notice, a request for information, a review or the start of an audit. The first step is to identify exactly what was sent and its deadline.

Reviewed by Alex Teplov, CPAUpdated September 24, 2026

What this can mean for you

These are the practical signs to raise early, before a routine item becomes an unresolved year-end issue.

  1. 01

    A notice or statement does not agree with the corporation’s records.

  2. 02

    CRA asks for documents, explanations or confirmation of an amount.

  3. 03

    A GST/HST, payroll or corporate tax account shows an unexpected balance.

  4. 04

    The letter mentions a review, audit, objection, collections action or formal deadline.

How SoloInc handles the routine

SoloInc keeps ordinary compliance moving for eligible corporations. The owner provides complete records and answers the questions that need context.

01

Read and classify the correspondence

SoloInc reviews ordinary correspondence shared through the agreed process and identifies the account, issue, deadline and records involved.

02

Connect it to the corporate record

Routine notices can often be checked against filed returns, payments, balances and the supporting accounting record.

03

Separate routine follow-up from representation

If the matter is a review, audit, objection, dispute or substantial reconstruction, SoloInc explains why separate specialist work is required before it begins.

Clear boundary

When this needs a closer look

SoloInc identifies the issue, explains the next step, and agrees separate specialist work before it begins.

  • A CRA review, audit, objection, appeal or collections matter.
  • A response requiring material reconstruction, legal privilege or a disputed tax position.
  • A deadline that has passed, a large balance or correspondence involving multiple periods or accounts.

Common questions

Q.01Should I ignore a letter that looks automated?

No. Confirm what it is, which account and period it concerns, and the response or payment deadline. Automated correspondence can still require action.

Q.02Is every CRA response included in SoloInc?

No. Routine correspondence and account follow-up may be within scope. Reviews, audits, objections, disputes and substantial response work are separately scoped.

Q.03What should I send SoloInc?

Send the complete letter or notice, including every page, along with the date received and any related documents or prior correspondence.

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